Keen Review: Online Psychic Marketplace with 2,000+ Advisors

Among digital psychic platforms, Keen glimmers with particular longevity—operating since 1999, it connects seekers with over 2,000 advisors specializing in tarot, astrology, mediumship, and love guidance via phone and text consultations. What sets Keen apart is its transparent infrastructure: a rating system built on 10+ million verified reviews, flexible communication channels, and anonymity for sensitive discussions. Over 50 million conversations have passed through Keen's channels across 25 years. The platform serves newcomers and long-term seekers alike. Dual introductory offers (3 free minutes OR 5 minutes for $1.99) function as genuine low-risk invitations for first-time users.

Keen operates as a pure pay-per-minute marketplace—no bundles, no credit packages, no subscriptions. This structural simplicity carries both virtue and risk: you pay only for time consumed, but that time can accumulate with alarming speed during emotionally vulnerable consultations when clock-watching feels inappropriate. The dual introductory offers (3 free minutes OR 5 minutes for $1.99) provide genuine low-risk entry points rather than manipulative bait. With rates spanning $1.99 to $30/minute (averaging approximately $3.50), cost forecasting requires awareness of your chosen advisor's positioning on that spectrum. The four-tier Keen Rewards program transforms loyalty into tangible value—Transcend members earn double points, and frequent users can accumulate meaningful credits. The $20 referral bonus adds another offset mechanism. The $25 satisfaction guarantee provides limited recourse, though it issues account credit rather than cash refunds. Payment flexibility is strong: Visa, Mastercard, Amex, Discover, PayPal, and prepaid cards all accepted. For occasional seekers monitoring session length, the economics work. For those prone to extended conversations about matters of the heart, budget discipline becomes essential self-protection.

Article content balances accessibility with substance. Dream dictionary provides 120+ interpretations. Astrology articles offer practical guidance without excessive technical jargon.

Keen emerged in 1999 during the dot-com boom's most exuberant phase, founded by Karl Jacob in San Francisco as a "Live Answer Community"—a fee-based platform connecting users with experts via phone consultations. The timing proved fortuitous: major investors including eBay, Microsoft, The Carlyle Group, and Benchmark Capital poured $60 million into the venture in 2000, with total funding reaching $109 million by year's end. It became the fastest-growing e-commerce company of that era—a distinction both impressive and ominous given how many such companies vanished within years. Corporate drama arrived in 2002 when founder Karl Jacob was ousted by the board. The company was renamed Ingenio and subsequently merged with LiveAdvice and Inforocket, with Keen.com evolving into a specialized brand focused on psychic services. AT&T acquired Ingenio in 2007, and Alpine Investors purchased it in 2013, beginning a period of aggressive expansion. From 2015-2023, Ingenio grew through acquisitions of meditation apps and marketplace brands across Europe and North America. Today, the parent company operates 20+ global brands across 6 languages from its headquarters at 182 Howard Street #826, San Francisco, with Laura Walsh serving as CEO. The platform has facilitated over 50 million conversations, accumulated over 10 million customer reviews, and maintains 1,600+ vetted advisors who undergo identity verification and screening. What began as a venture-capital darling of the dot-com era has transformed into something rarer: a survivor, quietly building infrastructure while flashier competitors came and went.

Keen occupies a peculiar position in the digital spiritual landscape: neither boutique nor impersonal, it functions as a veteran marketplace that has survived long enough to develop genuine institutional knowledge. The platform offers substantive value through its extensive advisor network, transparent review infrastructure, and communication flexibility that respects different user preferences. Seekers navigating relationship turbulence, spiritual exploration, or grief will find Keen's 2,000+ advisors equipped to address diverse needs across the spectrum of metaphysical practices. The dual introductory offers (3 free minutes OR 5 minutes for $1.99) represent genuine low-risk trials rather than manipulative bait, while the Best Match quiz and 10+ million customer reviews minimize the research burden for first-time users. The free horoscope and article content provides ongoing value independent of paid consultations. However, budget-conscious seekers should approach with awareness that extended readings accumulate costs rapidly—emotional vulnerability and time awareness rarely coexist, making runaway sessions a real risk. Users preferring video consultations or requiring non-English services must seek alternative platforms. The entertainment disclaimer, while legally standard, will concern those wanting spiritual guidance positioned as something more authoritative than personal perspective. At 7.8/10, Keen earns a "Very Good" rating for delivering reliable, accessible psychic services backed by strong trust indicators and operational longevity. The platform's quarter-century survival and massive conversation volume provide confidence that users will locate suitable advisors, though individual reading quality remains heavily dependent on advisor selection and personal compatibility. What lingers after examining Keen is less a sense of mystical revelation and more an appreciation for infrastructural competence—the platform has built systems that work, maintained them across turbulent decades, and resisted the temptation to overpromise. That kind of institutional steadiness holds its own value in the often-chaotic spiritual services industry.